Q1: Are you a trading company or manufacturer?
A1: We are the manufacturer,TUV audited manufacturer and we have been certificated as one of Wal-Mart & Disney manufacturer in 2014.
Q2 : How does you ensure the quality of product?
A2: We have complete quality control systems, such as lQC, IPQC, PQC, FQC,OQC. All of goodsare 100% tested before shipping.All of the products must pass at least 5 test, burn-in test,waterproof test,function test and so on.
Q3: May l customized products?
A3: Sure.ODM&ODM both available. JiaFeng Lighting has own R&D team to help you customyour product, whatever product items, package or label.
Q4: What certifications have you passed?
A4: Our company has passed CE, Rosh, ETL,cETL, Certifiction.
Q5: How much is the shipping cost?
A5: We are committed to keeping shipping cost as low as possible. The shipping cost arecalculated based on the ordered products.By the way, we acceptship to every countries.
Q6: Can you offer free sample?
A6: Yes, we can offer free sample, but you should pay sample fee in advance and this fee will be returned when you place an order.
Q7: What's your MOQ?
A7: Normally 100 pcs for every single model ( Except salt lamp), we also accept mini order.
Q8: What's your warranty?
A8:One year warranty for all parts.